SAP Knowledge Base Article - Preview

3733862 - XDL shows success for files with errors and error log download fails with “[object object]” in express data loader

Symptom

  • The XDL application displays incorrect job status: files containing errors show “success” instead of “failure.”
  • Failed row counts are populated correctly, but the error log download fails.
  • Error when downloading logs: “Error log file is not available and can not be downloaded: [object Object]”
  • The issue has been present since the beginning and has never worked correctly.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy HANA 
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management 2026

Keywords

XDL, express data loader, job status incorrect, success instead of failure, failed rows, error log download fails, error log not available, [object Object], custom inbound, validate and transfer, import pipeline, pipeline workspace, cannot download logs, status mismatch, xdl logs. , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-INT , Application Integration , CEC-SAL-COM-DMG , Data Management , Known Error

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