SAP Knowledge Base Article - Public

3733970 - How to confirm if a username change occurred more than three years ago

Symptom

Whether it is possible to confirm if a username change occurred more than three years ago.

Request for details including change date and timestamp, previous and new values, how the change was performed, and who performed it.

Environment

SAP SuccessFactors Platform 

Reproducing the Issue

  1. Attempt to retrieve username change audit data older than three years using change audit report.
  2. Observe that only the last three years of audit data are accessible; records older than three years are unavailable.

Cause

Audit/change logs older than three years are purged due to security policies and data protection measures, so historical data beyond this retention period is not available.

Resolution

  1. For changes within the last three years, generate the report via Change Audit Report > Create Business Data Report > User Change Report to obtain username change details (date/time, previous and new values, how the change was performed, and who performed it).
  2. Verification of username changes older than three years is not possible because the related audit and backend logs are purged and no longer available.

See Also

SAP SuccessFactors What's New Viewer: Access to Audit Data Now Limited to the Last 3 Years

Keywords

audit log, change audit report, user change report, audit retention, three years, older than 3 years, verify username change, timestamp, old value, new value, ui api file integration job, actor of change, audit data limited, data retention policy , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , How To

Product

SAP SuccessFactors Platform all versions