SAP Knowledge Base Article - Public

3733978 - ask for feedback replies visible in team overview but missing or truncated in form supporting pod (legacy performance management)

Symptom

ask for feedback replies visible in team overview but missing or truncated in form supporting pod (legacy performance management)

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Select the form and use Ask for Feedback to email recipients.
  2. Have a recipient reply to the email with feedback text.
  3. Open the form’s supporting pod and observe that the feedback is missing or truncated, while the full text is visible in Team Overview.

Cause

This is known UI issue in legacy performance management for the email from some specific email address/apps.

Resolution

Using Enable the latest experience of Performance Management forms.

Enabling Latest Experience of Performance Management Forms | SAP Help Portal

See Also

Keywords

ask for feedback, feedback not showing, feedback missing, truncated feedback, supporting pod, legacy pm, latest pm, team overview, html email rendering, performance management, lod-sf-pm-fbk, display issue, ui issue, external email provider, english feedback , KBA , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , Problem

Product

SAP SuccessFactors Performance & Goals all versions