3734053 - Unable to find or assign recipients in 'Manage Situation Types' for FIN_DCD_APPROVAL

• Unable to find or assign recipients in 'Manage Situation Types' as no options are showing.
• Issue occurs while configuring 'Situation Handling' for 'Documented Credit Decisions' using template FIN_DCD_APPROVAL.
• Details were maintained in 'Manage Teams and Responsibilities', but recipients are not visible in 'Manage Situation Types'.

SAP S/4HANA Cloud Public Edition

For the 'FIN_DCD_APPROVAL' template, recipients are determined via responsibility rules configured in the 'Manage Credit Management Rules' app (Documented Credit Decision Approver, UKM_DCD). Therefore, recipient options based on teams are not offered in 'Manage Situation Types'.

The recipients for this template are configured in the 'Manage Credit Management Rules' app, where members of the 'Documented Credit Decision Approver (UKM_DCD)' category can be assigned. Therefore, for the 'FIN_DCD_APPROVAL' situation, only responsibility rules are supported for recipient determination as per the standard design.

• Refer to: Approve Documented Credit Decisions (Old Version) | SAP Help Portal
• Refer to: Manage Teams and Responsibilities | SAP Help Portal
• Refer to: Recipients in Situation Handling | SAP Help Portal
• Refer to: Help – Why don't I get a situation notification? | SAP Community

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