3734092 - Unable to access BTP environment after subscription.

• After enabling the environment and completing the subscription, user unable to access the BTP environment.
• The issue occurs when launching the integration suite application; other subscribed applications load as expected.
• Access works from non-corporate networks or personal devices but fails from corporate-managed devices.
• Corporate network tooling reports an “SSL handshake failure”
• Adding the “/itspaces” path to the application url does not resolve the issue.
  
  
  
  *Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*

• Cloud Integration
• SAP Integration Suite

btp access issue, integration suite, cannot open application, ssl inspection, tls handshake failure, corporate proxy, zscaler, ssl decryption, allow list, https blocked, tenant url, itspaces, corporate network, handshake error, btp cockpit, non-corporate , KBA , LOD-HCI-PI-OPS , Cloud Operations , Problem