SAP Knowledge Base Article - Public

3734192 - Attachments from benefit claim are not replicated to One-Time Payments (payComponentNonRecurring) - SAP SuccessFactors Employee Central

Symptom

  • When creating a claim with an attachment, it is not replicated to the One-Time Payments (payComponentNonRecurring) portlet.
  • All other claim fields are replicated to payComponentNonRecurring as expected.
  • No error messages are displayed.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create a claim that includes an attachment.
  2. Open the employee’s One-Time Payments (payComponentNonRecurring) portlet and verify that claim data is replicated, except the attachment, which is missing.

Cause

Resolution

Expected behavior.

See Also

Attachments are not sent from claim to payComponentNonRecurring.

In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.

We welcome inputs from customers to improve the functionality of our products. All ideas are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested. 

Keywords

Attachments from benefit claim are not replicated to One-Time Payments (payComponentNonRecurring), global benefits, claim attachment, payComponentNonRecurring, one-time payments, attachment not replicated, integration mode pay components, reimbursement benefit, claim replication, bonus one off payments, proof details, claim fields, workflow approval, benefits integration, payment information replication, missing attachment , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions