Symptom
- When creating a claim with an attachment, it is not replicated to the One-Time Payments (payComponentNonRecurring) portlet.
- All other claim fields are replicated to payComponentNonRecurring as expected.
- No error messages are displayed.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Create a claim that includes an attachment.
- Open the employee’s One-Time Payments (payComponentNonRecurring) portlet and verify that claim data is replicated, except the attachment, which is missing.
Cause
Resolution
Expected behavior.
See Also
Attachments are not sent from claim to payComponentNonRecurring.
In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.
We welcome inputs from customers to improve the functionality of our products. All ideas are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested.
Keywords
Attachments from benefit claim are not replicated to One-Time Payments (payComponentNonRecurring), global benefits, claim attachment, payComponentNonRecurring, one-time payments, attachment not replicated, integration mode pay components, reimbursement benefit, claim replication, bonus one off payments, proof details, claim fields, workflow approval, benefits integration, payment information replication, missing attachment , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement
SAP Knowledge Base Article - Public