SAP Knowledge Base Article - Public

3734253 - Work Zone consistently prompts for Username and Password after configuration with SAP S/4HANA Cloud Public Edition

Symptom

When accessing an application through Work Zone, the system consistently prompts for Username and Password when it should be automatically using the existing authentication from WorkZone.

Environment

  • SAP S/4HANA Cloud Public Edition
  • SAP Build Work Zone

Cause

The runtime destination from SAP Build Work Zone to SAP S/4HANA Cloud was configured with Authentication set to 'BasicAuthentication' instead of 'NoAuthentication', causing a login prompt each time when launching the tile.

Resolution

  1. In SAP Build Work Zone, open the runtime destination that points to your SAP S/4HANA Cloud tenant.
  2. Change the destination setting Authentication to 'NoAuthentication' and save.
  3. Verify the destination URL follows the documented pattern for SAP S/4HANA Cloud Public Edition.
  4. Test the Work Zone tile again to confirm it opens without prompting for separate credentials.

See Also

Keywords

work zone, login prompt, separate login, authentication prompt, BasicAuthentication, NoAuthentication, runtime destination, destination configuration, s4hana.cloud.sap, s4hana.ondemand.com, tile login popup, single sign-on, launchpad integration, work zone tile, s/4hana cloud integration, SAP BTP, expose content, expose, authentication, basic , KBA , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , Problem

Product

SAP S/4HANA Cloud Public Edition all versions