3734392 - Error: "The items can't be loaded due to a technical error. Please contact your administrator" when trying to share a story bookmark in SAP Analytics Cloud

Below error appears when trying to share private bookmarks with other users/teams:

    "The items can't be loaded due to a technical error. Please contact your administrator".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Analytics Cloud

1. Login to SAC.
2. Open the story.
3. Click on File > Share
4. In share with users' section, search for username or click on add usernames or teams.
   
   >>Notice the error: "The items can't be loaded due to a technical error. Please contact your administrator".

1. Logon to SAC by BI Admin role user.
2. Security -> Roles
3. Select the role.
4. Add the Read permission on User and/or Team.
5. Save

• Sharing a File or Folder
• Privileges and Permissions

unable, disable, disabled, not able, blocked, possibility,  , KBA , LOD-ANA-ADM , SAC Administration , Problem