SAP Knowledge Base Article - Preview

3734412 - Are usernames case-sensitive when using single sign-on (SSO)?

Symptom

I am using single sign-on (SSO) with our SAP Ariba application, and some users are unable to sign in. I suspect the issue may be related to case sensitivity, as our identity provider (IdP) might be sending the username in a different case than what is stored in Ariba (for example, sending user.name instead of User.Name).


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Product

SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

sso, case-sensitive, nameid, login, authentication , KBA , BNS-ARI-PAS-AF-SSO , Single Sign-On , How To

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