Symptom
- Preserve existing tasks, comments, and assignments
- Avoid “Former User” entries
- Maintain user consistency after IAS changes
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Cloud ALM
- SAP Cloud Identity Services – Identity Authentication (IAS)
Product
SAP Cloud ALM all versions
Keywords
cloud alm, ias, identity authentication service, change ias tenant, migrate users, subject name identifier, corporate identity provider, former member, duplicate users, user assignments, tasks export, user mapping, role collections, access loss, onboarding users , KBA , SV-CLM-INF-UAM , User Management for SAP Cloud ALM , Problem
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