3734566 - Updated labels for certain locales not displaying correctly in SuccessFactors Mobile Application

• Admin updated the label value for the label ID 'MOB_LRN_custom_cards' in Manage Languages within BizX for certain locales such as Dutch and French.
• Updated label values are not displaying correctly in the SAP SuccessFactors Mobile Application. 

• SAP SuccessFactors Learning
• SAP SuccessFactors Mobile Application

1. Log in to SuccessFactors. 
2. Navigate to the Admin Center and search for “Manage Languages”.
3. Update the label for label ID “MOB_LRN_custom_cards” with translations (e.g., French and Dutch).
4. Log in using the SuccessFactors Mobile application and navigate to Learning. 
5. Observe that the translated locale values are not displayed.

A mobile application defect: the API for custom card configuration did not provide the locale code required by the mobile client, resulting in English being shown instead of the locale-specific label values.

The resolution for this issue has been implemented. It is scheduled to be delivered as part of the Mobile 2605 release.

• The MobTrain 2605 is currently scheduled to be released on May 19, 2026. 
• For release-related information, please review the attached KBA - 2436294.

• 2347101 - Custom labels for the SAP SuccessFactors Mobile app
• 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

[MobTrain 2605], mob_lrn_custom_cards, manage languages, custom cards title, learning mobile label, mobile translation issue, useful links label, French locale issue, Dutch locale issue, English locale fallback, text replacement issue, localization defect, mobile app release 2605, label configuration, custom labels, SuccessFactors mobile app  , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-LAN , Language Packs & Translation , Known Error