SAP Knowledge Base Article - Public

3734593 - Error : Identity Authentication is already active. Configuration updates are not allowed.

Symptom

When Attempting to set initiateIASMigration to false in Learning Administration returns the error: "Identity Authentication is already active. Configuration updates are not allowed".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access the Learning Administration
  2. Navigate to System Administration > Configuration > System Configuration > SAP CLOUD IDENTITY SERVICES.
  3. Set the "initiateIASMigration" configuration to "false" error pops up

Cause

Initiate SAP Cloud Identity Services Identity Authentication Service Integration has already been initiated in the tenant. By design, the Upgrade Center task is removed and configuration updates to the migration flag are blocked once IAS is active.

Resolution

  1. Access the Bizx environment.
  2. Navigate to the Upgrade Center.
  3. Attempt to locate the "Initiate SAP Cloud Identity Services Identity Authentication Service Integration" option 
  4. Check its already Upgraded

See Also

3560056 - Unable to find "Initiate SAP Identity Services - Identity Authentication Integration for Learning-Only Users" option in Upgrade Center

3447162 - Process to Align Learning IAS tenant with HCM IAS Tenant

Keywords

upgrade center option missing, initiate ias for learning-only users, identity authentication integration, initiateIASMigration, configuration updates are not allowed, option not visible, lms ias integration, learning-only users, successfactors learning, ias migration flag, missing upgrade task, error message in learning administration, ias already active, by design behavior , KBA , LOD-SF-LMS-IAS , LMS IAS Integration for External User , Problem

Product

SAP SuccessFactors Learning all versions

Attachments

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