SAP Knowledge Base Article - Preview

3734658 - User name shows as 'others' for some requests in analysis view (real user monitoring) - SAP Cloud ALM

Symptom

  • In Real User Monitoring Analysis view, for some requests the user name appears as "OTHERS" instead of the actual user names.
  • Other requests in the same view display the correct user names.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Cloud ALM
  • Real User Monitoring

Product

SAP Cloud ALM all versions

Keywords

real user monitoring, analysis view, user name others, others bucket, aggregated requests, rank limit, top 1000 limit, filter rank, username missing, request grouping, time range, reduce timeframe, rum analysis, others group, user name not shown , KBA , SV-CLM-OP-RUM , Real User Monitoring , Problem

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