SAP Knowledge Base Article - Public

3734775 - Position Card via Position Org Chart is Cut Off on a Small Screen (100% zoom) When Workflow Is Triggered

Symptom

  • The position pop-up tile is larger than the page at 100% zoom; users must zoom out (for example, to 80%) to view the entire tile.
  • The issue is reproducible across multiple browsers and environments

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open Position Org Chart and create a new position (for example, same level or lower level).
  2. Ensure a position creation workflow is configured so that a pending workflow information banner appears after submission.
  3. Submit the position.
  4. On a laptop/small screen at 100% browser zoom, observe that the position creation pop-up is cut off and extends beyond the page.
  5. Zoom out (for example, to 80%) to view the full pop-up.

Cause

A UI layout issue occurs when the pending workflow information banner is displayed within the position creation pop-up, causing the content to exceed the viewport height on smaller displays at 100% zoom.

Resolution

  1. As a temporary workaround, reduce the browser zoom (for example, to 80%) or use a larger screen resolution to view the entire pop-up.
  2. An SAP Engineering code fix has been initiated for this UI issue. This is due to be fixed with 2H 2026 release. 

See Also

2788688 - Position Org Chart showing a different Quick Card display - Employee Central

Keywords

position org chart, position creation, pop-up tile too large, viewport, 100% zoom, pending workflow banner, workflow dialog, small screen, laptop, cut off, overflow, ui layout, employee central, position management, tile sizing, ECT-270042, INC22686106 , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Known Error

Product

SAP SuccessFactors Employee Central all versions