Symptom
Duplicate pro forma invoices are generated for a same delivery number.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create an STO outbound delivery with an initial quantity.
- Create a pro forma invoice from the delivery.
- Change the outbound delivery quantity to a different value.
- Create a new pro forma invoice.
- Post goods movements.
- observe the multiple invoices created for same delivery.
Resolution
To resolve the issue the below steps, need to be checked
- Check the change history of the outbound delivery to verify whether the delivery quantity or relevant data was modified after the creation of the first pro forma invoice.
- Identify any changes in the delivery that could have triggered the creation of an additional pro forma invoice.
- Note that the creation of multiple pro forma invoices for the same delivery is standard system behavior when delivery data is changed after initial billing.
- Ensure that the outbound delivery is finalized and confirmed (especially quantity and relevant billing fields) before creating the pro forma invoice.
- Avoid making changes to the delivery once the pro forma invoice has been generated, unless a new invoice is required.
Keywords
pro forma invoice, duplicate invoice, two invoices same delivery, delivery quantity change, outbound delivery, STO, India localization, movement type 641, movement type 101, goods receipt, MIGO, delivery challan, multiple pro forma, change log, s/4hana cloud india , KBA , FI-LOC-MM-IN , India (aka XX-CSC-IN-MM) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public