SAP Knowledge Base Article - Preview

3734820 - When manually creating Registered Product both Serial Number and Account fields are Mandatory

Symptom

A manually created Registered Product cannot be created without populating Mandatory fields such as Serial ID and Account.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

registered product, serial id optional, customer optional, account optional, ui mandatory indicator, asterisk, account field, serial number field, save without serial, save without account, create registered product, equipment replication, s4 replication, service cloud v2, field requirement , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , Problem

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