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SAP Knowledge Base Article - PreviewSymptom
- After purchasing a mixed subscription that includes single games and a hospitality table plan, tickets appear under “my tickets” in the online shop but cannot be selected or downloaded.
- The print button is missing in “my tickets”.
- No error message is displayed.
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Environment
SAP Event Ticketing - Online Shop
Product
SAP Event Ticketing, cloud edition all versions
Keywords
my tickets, print button missing, mixed subscription, hospitality, table plan, onlineshop, download ticket, print@home, passbook, mobile tickets, shipping methods, ticket layout, self-service, booklet printing, reservations display , KBA , IS-SE-ET , SAP Event Ticketing , How To
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