SAP Knowledge Base Article - Preview

3735136 - Login fails with HTTP 403 error due to incorrect identity authentication tenant binding after tenant reprovisioning in SAP CX AI Toolkit.

Symptom

  • Login to the CX AI Toolkit fails with HTTP 403 Forbidden error. 
  • The CX AI Toolkit is bound to the wrong identity authentication tenant. 
  • Removing the previous identity authentication connection does not resolve the binding. 




Read more...

Environment

SAP CX AI Toolkit

Product

SAP CX AI Toolkit 1.2.0

Keywords


403 forbidden, login failure, wrong identity authentication tenant, tenant binding issue, OIDC configuration, client ID setup, client secret generation, reconfigure IAS tenant, single sign on failure, access denied error, binding mismatch resolution, reprovisioning issue, CX AI Toolkit login error, authentication failure. , KBA , CEC-AIT , SAP CX AI Toolkit , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.