Symptom
- It is unstable to show the default hierarchy in the Filter Line widget.
- No issue for the story filter or Data Analyzer.
- No error messages are displayed.
Environment
-
SAP Analytics Cloud (Enterprise) 2026.2.10
- BW live data connection
Reproducing the Issue
- Open a story based on BW live connection.
- In the Filter Line widget, select “filter +” and choose a dimension to check the selection dialog shows Flat Presentation.
- Select the same dimension again from the Filter Line widget, an unexpected, non-default hierarchy is shown instead of the Flat Presentation.
Cause
The issue is currently under investigation by the development.
Resolution
- The solution of this issue is currently under investigation. Please follow this KBA for updates.
- Workaround: Use the built-in filter line or Data Analyzer to apply hierarchy-based filters, as these maintain the expected default hierarchy.
See Also
-
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
filter line widget, default hierarchy, hierarchy presentation, flat presentation, unexpected hierarchy, built-in filter, data analyzer, bw live, story filter, dimension filter, optimized story, hierarchy switching, unstable hierarchy, sac stories, filter dialog , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public