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3735213 - Reward stage performance extremely slow during compensation calculation (6–24 hours), even without transactions

Symptom

  • Reward stage of compensation calculation runs for 6 to over 24 hours.
  • Slow performance occurs even when there are no transactions to process.
  • In some cases, the pipeline is automatically canceled after 24 hours of execution.
  • Failure/termination may be reported only after more than 24 hours.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

reward stage, performance, slow, compensate and pay, pipeline, dependency analysis, lookup table, reference check, callidus.disableLookupTableReferenceCheck, validation, genericnumber, measurement reference, incentive reference, long runtime, cancel after 24 hours , KBA , CEC-SAL-COM-PIP , Pipeline Runs and Calculations , Problem

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