3735220 - "Create Related Item" options are not shown for Ticket

In Tickets TI screen, the "+" button for "Create Related Item" is not showing the options "Create Quote", "Create Opportunity", "Create Lead",  "Create Sales Order" and "Create Ticket". While in "Related Items" facet, those actions are available.

SAP Cloud for Customer

not showing, not shown, does not show, doesn't show, not displaying, does not display, doesn't display, not displayed, not appearing, does not appear, doesn't appear, appeared, can't be seen, not seen, c4c, quote, order, ticket, service request, follow-up, opportunity, lead, visible, visibility , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-OPP , Opportunity Management , LOD-CRM-LM , Lead Management , LOD-LE-CQP , Customer Quote Processing , Problem