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SAP Knowledge Base Article - PreviewSymptom
Custom Email Templates for 'Resignation' & 'Retirement' have been created with the '(OFB) Resignation Approval Message To Employee Trigger' trigger that is associated with a business rule to activate it, but the email is not triggering.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
onboarding, offboarding, resignation, retirement, email notifications, email services, business rule, rule trace, email template conditions, resignation approval message, participant email template, notification not received, offboarding emails, OBX , KBA , LOD-SF-OBX-EML , Notifications , Problem
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