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3735310 - ASE 16.1 remote backup getting interrupted with signal 11 error - SAP ASE

Symptom

  • ASE 16.1 Remote Backup getting interrupted with signal 11 (sometimes may not print) error as below:
BACKUPSERVER: bs_trap; process received signal 11
0x7f00e9e69000 : (__sigaction+0x50) [0x7f00e9e69000]
0x4da530 : (srv__handle_srvevent+0x0) [0x4da530]
0x4dabf7 : (srv__rundef+0x117) [0x4dabf7]
0x4d401a : (srv__start_function+0x18a) [0x4d401a]
0x7f00e9ebd128 : (start_thread+0x288) [0x7f00e9ebd128]
0x7f00e9f2dafc : (__clone3+0x2c) [0x7f00e9f2dafc]
A00: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 1, error code=0, system message=Pipe I/O returned 0 bytes.
  • On local backupserver, below error is displayed:

Backup Server: 5.16.2.2: Client-Library error: Error number 6, Layer 5, Origin 3, Severity 5: ct_results(): network packet layer: internal net library error: Net-Lib protocol driver call to read data failed.
Backup Server: 5.35.2.1: Check to see if the remote Backup Server is running. It may have been shutdown by another user.
Backup Server: 5.32.2.1: Internal System Error: Client-Library call 'ct_results' failed with return code '0' for 'as_large_pagerun' RPC.
Backup Server: 5.26.2.7: Internal System Error: Cannot allocate command structure for 'bs_end_dump' RPC. CT_CMD_ALLOC returned '0'. Increase the operating system swap space if the amount of free swap space is low.
Open Server Error: 16144.10.0: Server process '45' is not allocated in 'srv_event'

  • With same configurations, remote dump is working fine on ASE 16.0


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Environment

SAP Adaptive Server Enterprise (ASE) 16.1 PL01

Product

SAP Adaptive Server Enterprise all versions

Keywords

CR 831912, remote dump fail, srv__rundef, srv__start_function, bs_trap, signal 11 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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