Symptom
- In the Manage Outgoing Checks app, the "Void Reason" dropdown shows empty/blank descriptions when the logon language is, for example, ZF - Chinese Traditional.
- When the logon language is EN - English, the same dropdown shows the correct descriptions.
- No error messages are displayed.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Switch the system language to, for example, ZF - Chinese Traditional.
- Open the Manage Outgoing Checks app.
- Start the check void process.
- Open the "Void Reason" dropdown and observe that descriptions are not displayed.
- Switch the system language to EN - English.
- Repeat the same steps and observe that descriptions are displayed correctly.
Cause
Missing translations for some void reasons in the backend table.
Resolution
- Confirm which languages are required.
- Provide the detailed mapping of the Void Reason Code (04-11), the Void Reason Description under English Logon Language, and the Void Reason Description under && Logon Language.
- Create a support case and set the component to FI-FIO-AP-CHK. SAP Support will assist in maintaining the required data.
Keywords
Manage Outgoing Checks, void reason, empty, language, missing translation, dropdown blank, accounts payable, check void, translation content , KBA , FI-FIO-AP-CHK , Check Apps , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public