SAP Knowledge Base Article - Preview

3735424 - Why Teams Are Removed When Responsible Changes in FSM Mobile Activities

Symptom

When updating the responsible person on an activity in FSM Mobile, the assigned team is automatically removed from both the activity and the related ServiceAssignment


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

dispatching board, activity not visible, team assignment cleared, serviceAssignment.team null, responsible change, handover, takeover, team removed, mobile ios, fsm, service assignment, expected behavior, team availability, audit log, dto service assignment , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Known Error

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