3735458 - Sales Quote Involved Parties Are Overwrited With Incoming Replication

During the sales quote replication from SAP S4HANA, the owner or other involved parties gets redetermined.

• SAP Sales & Service Cloud V2 Integration with SAP S4HANA
• SAP Sales & Service Cloud V2 Integration with SAP ERP

1. Replicate an existing sales quote from an external system
2. Observe in the quote’s change history that the previous owner created through replication(and potentially other parties) is removed and a new owenr is determined.

"Internal" flag is enabled against the corresponding Involved Party under Settings >> Sales Quotes >> Party settings

1. Enable the “Internal” flag for relevant parties (for example, Owner) in Sales Quotes > Involved Party determination configuration so that local determination takes priority and external inputs are ignored for those parties.
2. If party data should come from the external system, include the owner (and other required parties) in the integration payload; otherwise, maintain the Owner party on the account so local determination can resolve it.

Note : If the "Internal" flag is not available in your system - please create an incident to CEC-CRM-CQP

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