SAP Knowledge Base Article - Public

3735471 - PO Approval Comments disappears once the approval completed

Symptom

On S/4HANA Cloud system, comments added during the PO approval process in My Inbox are visible during the workflow but disappear once the approval is completed.

Resolution

It works as expected.
Comments are stored in workflow work items, not in the PO document itself.
When workflow completes, work items are closed and comments become inaccessible through standard PO apps.

Keywords

KBA , BC-BMT-WFM , Business Workflow , Problem

Product

SAP S/4HANA Cloud Public Edition all versions