Symptom
On S/4HANA Cloud system, comments added during the PO approval process in My Inbox are visible during the workflow but disappear once the approval is completed.
Resolution
It works as expected.
Comments are stored in workflow work items, not in the PO document itself.
When workflow completes, work items are closed and comments become inaccessible through standard PO apps.
Keywords
KBA , BC-BMT-WFM , Business Workflow , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public