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SAP Knowledge Base Article - PreviewSymptom
In Manage Service Orders, the same item displays inconsistent statuses depending on the mode—showing “Released” in display mode while appearing as “Completed” in edit mode. Additionally, the service order item continues to remain in a “Released” status instead of updating to “Completed,” which in turn prevents the “Release for Billing” option from being enabled.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
Service Order, Status, Released, Completed, Release for billing, SAP S/4HANA Cloud Public Edition , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
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