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SAP Knowledge Base Article - PreviewSymptom
Not all fields configured in Adaptation Mode are displayed in the Case Header section [sap.crm.caseservice.uiview.caseDetailsHeader]. After ending adaptation, only the first two fields are displayed in the top-right of the Case Header.
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Environment
SAP Service Cloud Version 2
Product
Keywords
case header, caseDetailsHeader, fields not displayed, top-right header, status and priority only, highlights expanded mode, adaptation mode, fixed header layout, service cloud v2, sap crm caseservice uiview, header fields, case ui, runtime vs adaptation, ui limitation, header highlights, sap.crm.caseservice.uiview.caseDetailsHeader, Case Header, Adaptation Mode, Status, Priority, Highlights, Expanded Mode, Field Configuration , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To
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