Symptom
- After restoring a database from another system, database backup fails.
- Error during database backup: "[447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!"
- hdbcons consistency check shows BACKUP encryption key inconsistent on database.
- Creating a new Database backup root key fails: "general error: Unexpected error occurred while handling backup root key".
Data volume has not been encrypted.
[ tenantdb backup ]
========================================================================
2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: xsengine, erpdev:31007, volume: 2, BackupAbortSavepointFinished
2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: dpserver, erpdev:31011, volume: 4, BackupAbortSavepointFinished
2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: indexserver, erpdev:31003, volume: 3, BackupAbortSavepointFinished
2019-07-01T23:28:17+08:00 P029088 16bae269d6a ERROR BACKUP SAVE DATA finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!
[ indexserver trace ]
=========================================================================
[29686]{-1}[-1/-1] 2019-07-01 23:15:22.291324 e Backup SaveDataManager.cpp(00620) : :::: BACKUP finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS! ::::
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.887084 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Persistence/0 is inconsistent (key has changed)
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.888483 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Backup/0 is inconsistent (key has changed)
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889028 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Redo log/0 is inconsistent (key has changed)
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889653 e Crypto RootKeyStoreConsistencyChecker.cpp(00082) : SSFS inconsistent: PERSISTENCE BACKUP LOG
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889659 e Crypto RootKeyManagerSsfs.cpp(00122) : Failed to check consistency during readContent: Inconsistent SSFS!
[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889753 e Backup BackupExe_RequestHandler.cpp(00370) : (S)Exception=<?xml version="1.0" encoding="UTF-8"?><error>
<exception>
<node file="Crypto/RootKeyManager/RootKeyManagerSsfs.cpp" line= "123" number="301154">RmFpbGVkIHRvIGNoZWNrIGNvbnNpc3RlbmN5IGR1cmluZyByZWFkQ29udGVudDogSW5jb25zaXN0ZW50IFNTRlMh</node>
</exception>
</error>
|(I)ReturnCode=1|
[30061]{-1}[-1/-1] 2019-07-01 23:28:16.889971 e Backup BackupMgr_ExecutorJob.cpp(00138) : Sending BackupSaveMetadata erpdev:31003: exception 1: no.301154 (unknown file: 0) TID: 30061
Failed to check consistency during readContent: Inconsistent SSFS!
OR
[ systemdb backup ]
===========================================================================
2026-03-25T00:44:03+00:00 P0009416 19d2272d02e INFO BACKUP meta data backup content: topology, data backup info, SSFS
2026-03-25T00:44:03+00:00 P0009416 19d2272d02e INFO BACKUP state of service: nameserver, sapccpdb01:31001, volume: 0, BackupError
2026-03-25T00:44:03+00:00 P0009416 19d2272d02e INFO BACKUP state of service: nameserver, sapccpdb01:31001, volume: 1, BackupAbortSavepointInProgress
2026-03-25T00:44:03+00:00 P0009416 19d2272d02e INFO BACKUP state of service: nameserver, sapccpdb01:31001, volume: 1, BackupAbortSavepointFinished
2026-03-25T00:44:03+00:00 P0009416 19d2272d02e ERROR BACKUP SAVE DATA finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!
[ nameserver trace ]
============================================================================
[3897617]{100135}[23/-1] 2026-03-27 09:29:14.041002 w Crypto RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Backup/0 is inconsistent (key has changed). Missing root key hash: Do4B446CdZRINeRW81YrpmPe5xm9GQxG7SSkYEKXvmRY7hwTrr45sXSFc28Stfl2 (found: wt1rbfuwFIn6Uidu7hVUKDdTc1yRfk3tSalpKLWkIwY1ox3wenmZUFF5SNsv8blI)
[2681171]{159184}[32/-1] 2026-03-27 09:32:31.468683 i TraceContext TraceContext.cpp(01371) : UserName=SYSTEM, ApplicationUserName=User, ApplicationName=HDBStudio, ApplicationSource=csns.sql.editor.SQLExecuteFormEditor$4$1.run(SQLExecuteFormEditor.java:938);, StatementHash=5bbe08f607c3c7a9929ee965ea063f41, StatementExecutionID=281479273368326
[2681171]{159184}[32/-1] 2026-03-27 09:32:31.468683 w Crypto RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Backup/0 is inconsistent (key has changed). Missing root key hash: Do4B446CdZRINeRW81YrpmPe5xm9GQxG7SSkYEKXvmRY7hwTrr45sXSFc28Stfl2 (found: wt1rbfuwFIn6Uidu7hVUKDdTc1yRfk3tSalpKLWkIwY1ox3wenmZUFF5SNsv8blI)
[2681171]{159184}[32/-1] 2026-03-27 09:32:31.469188 e Crypto RootKeyStoreConsistencyChecker.cpp(00088) : SSFS inconsistent: BACKUP
[2681171]{159184}[32/-1] 2026-03-27 09:32:31.469195 e RootKeyManager RootKeyManagerSsfs.cpp(00126) : Failed to create root key for purpose Backup: Inconsistent SSFS!
Read more...
Environment
SAP HANA, platform edition 2.0
Product
Keywords
systemdb backup failure, inconsistent ssfs, 301154, 447, backup could not be completed, failed to check consistency, ssfs resetConsistency, hdbcons crypto ssfs, backup encryption root key, root key hash mismatch, create new root key error, nameserver, sap hana backup recovery, tenant, Inconsistent, SSFS, readContent , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
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