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3735659 - Database backup fails with "inconsistent ssfs" after Database restore from another system

Symptom

  • After restoring a database from another system, database backup fails.
  • Error during database backup: "[447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!"
  • hdbcons consistency check shows BACKUP encryption key inconsistent on database.
  • Creating a new Database backup root key fails: "general error: Unexpected error occurred while handling backup root key".

     

Data volume has not been encrypted.

 

[ tenantdb backup ]

========================================================================

2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: xsengine, erpdev:31007, volume: 2, BackupAbortSavepointFinished

2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: dpserver, erpdev:31011, volume: 4, BackupAbortSavepointFinished

2019-07-01T23:28:17+08:00 P029088 16bae269d6a INFO BACKUP state of service: indexserver, erpdev:31003, volume: 3, BackupAbortSavepointFinished

2019-07-01T23:28:17+08:00 P029088 16bae269d6a ERROR BACKUP SAVE DATA finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!

 


 

[ indexserver trace ]

=========================================================================

[29686]{-1}[-1/-1] 2019-07-01 23:15:22.291324 e Backup SaveDataManager.cpp(00620) : :::: BACKUP finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS! ::::

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.887084 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Persistence/0 is inconsistent (key has changed)

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.888483 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Backup/0 is inconsistent (key has changed)

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889028 w Crypto RootKeyStoreConsistencyChecker.cpp(00152) : SSFS key of type/version Redo log/0 is inconsistent (key has changed)

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889653 e Crypto RootKeyStoreConsistencyChecker.cpp(00082) : SSFS inconsistent: PERSISTENCE BACKUP LOG

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889659 e Crypto RootKeyManagerSsfs.cpp(00122) : Failed to check consistency during readContent: Inconsistent SSFS!

[29684]{-1}[-1/-1] 2019-07-01 23:28:16.889753 e Backup BackupExe_RequestHandler.cpp(00370) : (S)Exception=<?xml version="1.0" encoding="UTF-8"?><error>

<exception>

<node file="Crypto/RootKeyManager/RootKeyManagerSsfs.cpp" line= "123" number="301154">RmFpbGVkIHRvIGNoZWNrIGNvbnNpc3RlbmN5IGR1cmluZyByZWFkQ29udGVudDogSW5jb25zaXN0ZW50IFNTRlMh</node>

</exception>

</error>

|(I)ReturnCode=1|

[30061]{-1}[-1/-1] 2019-07-01 23:28:16.889971 e Backup BackupMgr_ExecutorJob.cpp(00138) : Sending BackupSaveMetadata erpdev:31003: exception 1: no.301154 (unknown file: 0) TID: 30061

Failed to check consistency during readContent: Inconsistent SSFS!

 

 

 

OR

 


[ systemdb backup ]

===========================================================================

2026-03-25T00:44:03+00:00  P0009416      19d2272d02e INFO    BACKUP   meta data backup content: topology, data backup info, SSFS

2026-03-25T00:44:03+00:00  P0009416      19d2272d02e INFO    BACKUP   state of service: nameserver, sapccpdb01:31001, volume: 0, BackupError

2026-03-25T00:44:03+00:00  P0009416      19d2272d02e INFO    BACKUP   state of service: nameserver, sapccpdb01:31001, volume: 1, BackupAbortSavepointInProgress

2026-03-25T00:44:03+00:00  P0009416      19d2272d02e INFO    BACKUP   state of service: nameserver, sapccpdb01:31001, volume: 1, BackupAbortSavepointFinished

2026-03-25T00:44:03+00:00  P0009416      19d2272d02e ERROR   BACKUP   SAVE DATA finished with error: [447] backup could not be completed, [301154] Failed to check consistency during readContent: Inconsistent SSFS!


 

 

[ nameserver trace ]

============================================================================

[3897617]{100135}[23/-1] 2026-03-27 09:29:14.041002 w Crypto           RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Backup/0 is inconsistent (key has changed). Missing root key hash: Do4B446CdZRINeRW81YrpmPe5xm9GQxG7SSkYEKXvmRY7hwTrr45sXSFc28Stfl2 (found: wt1rbfuwFIn6Uidu7hVUKDdTc1yRfk3tSalpKLWkIwY1ox3wenmZUFF5SNsv8blI)

[2681171]{159184}[32/-1] 2026-03-27 09:32:31.468683 i TraceContext     TraceContext.cpp(01371) : UserName=SYSTEM, ApplicationUserName=User, ApplicationName=HDBStudio, ApplicationSource=csns.sql.editor.SQLExecuteFormEditor$4$1.run(SQLExecuteFormEditor.java:938);, StatementHash=5bbe08f607c3c7a9929ee965ea063f41, StatementExecutionID=281479273368326

[2681171]{159184}[32/-1] 2026-03-27 09:32:31.468683 w Crypto           RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Backup/0 is inconsistent (key has changed). Missing root key hash: Do4B446CdZRINeRW81YrpmPe5xm9GQxG7SSkYEKXvmRY7hwTrr45sXSFc28Stfl2 (found: wt1rbfuwFIn6Uidu7hVUKDdTc1yRfk3tSalpKLWkIwY1ox3wenmZUFF5SNsv8blI)

[2681171]{159184}[32/-1] 2026-03-27 09:32:31.469188 e Crypto           RootKeyStoreConsistencyChecker.cpp(00088) : SSFS inconsistent: BACKUP

[2681171]{159184}[32/-1] 2026-03-27 09:32:31.469195 e RootKeyManager   RootKeyManagerSsfs.cpp(00126) : Failed to create root key for purpose Backup: Inconsistent SSFS!
 


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Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

systemdb backup failure, inconsistent ssfs, 301154, 447, backup could not be completed, failed to check consistency, ssfs resetConsistency, hdbcons crypto ssfs, backup encryption root key, root key hash mismatch, create new root key error, nameserver, sap hana backup recovery, tenant, Inconsistent, SSFS, readContent , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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