3735763 - Missing Costs field in the "Add to History" functionality when recording External Events

You would like to record Learning History Events as a Manager using the "Add to History" function under My Learning > Team View. The Costs field is available to fill when you select an Item Based Event, however, the field is missing when adding External Events to the Learning History.

SAP SuccessFactors Learning

Item Based Event:

1. Open My Learning > Team View > Add to Learning History 
2. Select Item based event
3. Select the Item and the User
4. It is possible to add Costs to the Learning History Event

External Event:

1. Go back to My Learning > Team View > Add to Learning History 
2. Select External Event
3. Fill the required fields and select the User
4. Observe that the Costs field is not available

This system behavior is by design. The logic for processing costs associated with internally tracked trainings (Item Based Events) differs from what is used for External Events. Currently, this functionality is designed to handle costs for Item Based Events.

To have a different system behavior, it would be possible to submit an enhancement request, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

Cost, costs field, Add to History, Team View, manager, record learning, record Learning History, Item based event, External event , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Product Enhancement