3736049 - Error "item 001 of journal entry XXX has been cleared" occurs when trying to pay the second payment strategy in the Manage Payment Requisitions app – SAP S/4HANA Cloud Public Edition

Unable to pay the second line of a payment strategy in the Manage Payment Requisitions app.

Error message: "Item 001 of journal entry XXX has been cleared".

SAP S/4HANA Cloud Public Edition

1. Open the Manage Payment Requisitions app.
2. Locate the relevant supplier invoice payment and open it.
3. Select Edit and create a new payment strategy line.
4. Choose Pay. The system displays the error: "Item 001 of journal entry xxx has been cleared."

A bug introduced by a recent system upgrade causes the error when paying an additional payment strategy line.

The issue will be resolved through a hotfix scheduled for delivery on April 22. Temporary solutions include reversing completed payments or escalating the case to the development team for data modification.

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