SAP Knowledge Base Article - Public

3736256 - Blocking users from system access does not reduce the user count in "Manage Workforce" - SAP S/4HANA Cloud Public Edition

Symptom

After blocking a user from accessing the system, the user count in the "Manage Workforce" application stays the same as before blocking.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

Blocking a user does not delete them from the system, therefore the user count will not reduce as technically the user still exists within the system.

Only when the ILM Data Destruction process has been complete, then the user will officially be deleted from the system and the count in "Manage Workforce" will reflect this.

See Also

Keywords

inactive user deletion, maintain business users, manage workforce count, ILM, data, destruction, block user, retention period, Manage Workforce, s/4hana cloud public edition, workforce reduction, delete business users, blocking not reducing count, final deletion, CA_BUPA, HR connectivity, count, number, reduce, change, business user, delete, block , KBA , CA-GTF-BUM , Business User Management , BC-SRV-APS-IAM , Identity and Access Management , Bug Filed

Product

SAP S/4HANA Cloud Public Edition all versions