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SAP Knowledge Base Article - PreviewSymptom
Push Notification is not working in SSAM 2505, our initial debugging and analysis indicate an issue with the device registration process post-TCI implementation: When a mobile device attempts to register with the SAP system, the Device ID is being incorrectly updated/set to CLIENT_DEVICE_ID_DUMMY. The corresponding client registration information (which typically includes necessary details for push notification service integration) is being populated as empty.
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Environment
SAP Service and Asset Manager 2505 version
Product
SAP Mobile Services all versions
Keywords
Push, Notification, SAM, 2505, Incorrect, Dummy, Device ID, Registration , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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