Symptom
- The chart cannot display query data when applying hierarchy filter in view mode base on the query from Live BW connection
Environment
- SAP Analytics Cloud 2026.2.10
Reproducing the Issue
- Create a story base on Live BW connection.
- Add a BW query as data source.
- Add a chart.
- Select one hierarchy dimension and measure for this chart.
- Enable hierarchy filter for this chart.
Note that the data could display in edit mode initially. - Save the story.
- Open the story in View mode.
Note that the story chart cannot display the data.
Cause
Defect on BW backend.
Resolution
Implement the Note in BW side.
3538159 - TREX_EXT_AGGREGATE / TREX_EXT_SEARCH_CELL_TABLE: in-list with date values in query filter returns no result
See Also
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, story, chart, hierarchy filter , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public