Symptom
Employee can insert and save a record in Personal Information without making any changes to the existing record in Latest People Profile.
A warning message appears: "Saving this data will duplicate an existing record. Are you sure you want to proceed?"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
1. Navigate to Personal Information.
2. Click edit.
3. Provide an effective date, and save the record.
Cause
This is expected behavior.
Resolution
This is expected behavior.
The system allows saving records even if no changes are made, but issues a warning about duplication.
Kindly follow the below KBA for guidance on submitting enhancement requests:
https://me.sap.com/notes/0002090228
Keywords
Duplicate Record, Warning Message, Employee Central, Personal Info, Enhancement Request , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem
Product
Attachments
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SAP Knowledge Base Article - Public