Symptom
Applications show “Requisition Closed” in the application status, but the application system status remains “Open”.
This leads to candidates and applications not being eligible for purge as application is still considered In Progress.
The issue occurs after closing requisitions either manually or via API.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open Recruiting and select an open job requisition with candidates.
- Change the requisition to a closed status and close the requisition (either manually in the UI or via API).
- Allow the automatic disposition job moveCandidatesToReqCloseStatus to run.
- Check affected applications: the displayed application status is “Requisition Closed” but the Application System Status remains “Open.”
Cause
- This is expected after investigation by engineering.
Resolution
The closed status is to be applied upon an application being moved manually. This has no bearing on purge related processes.
See Also
Keywords
candidate purge, drm 2.0, drtm, inactive candidates, inactive applications, application system status open, requisition closed, automatic disposition, moveCandidatesToReqCloseStatus, not purged, data retention, recruiting management, anonymization, purge criteria, purge not picking candidates , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
SAP Knowledge Base Article - Public