SAP Knowledge Base Article - Public

3736514 - Job Application System Status remains as Open after Job Requisition is closed

Symptom

Applications show “Requisition Closed” in the application status, but the application system status remains “Open”.

This leads to candidates and applications not being eligible for purge as application is still considered In Progress.

The issue occurs after closing requisitions either manually or via API.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Open Recruiting and select an open job requisition with candidates.
  2. Change the requisition to a closed status and close the requisition (either manually in the UI or via API).
  3. Allow the automatic disposition job moveCandidatesToReqCloseStatus to run.
  4. Check affected applications: the displayed application status is “Requisition Closed” but the Application System Status remains “Open.”

Cause

  • This is expected after investigation by engineering.

Resolution

The closed status is to be applied upon an application being moved manually. This has no bearing on purge related processes.

See Also

Keywords

candidate purge, drm 2.0, drtm, inactive candidates, inactive applications, application system status open, requisition closed, automatic disposition, moveCandidatesToReqCloseStatus, not purged, data retention, recruiting management, anonymization, purge criteria, purge not picking candidates , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions