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3736567 - Http 404 error when logging into to Launchpad or CMC on websphere liberty 25

Symptom

  • How to configure SAPJCE for Websphere Liberty 25 when deploying BOE and AdminTools for BI 2025?
  • Http 404 error after installing and deploying 2025 P900 BOE webapp ear on Websphere liberty server 25  [In F12 browser debugger logs, logon.jsp url  shows a 404 missing page or 404 not found]. 
  • Websphere logs show errors like -
    Caused by: java.lang.ClassNotFoundException: com.sap.commoncryptolib.provider.SAPJCE cannot be found by com.businessobjects.bcm_1.0.0 
    ..
    javax.servlet.ServletException: java.lang.UnsatisfiedLinkError: Can't load sapcrypto 
  • BI TraceLog traces show -
    Request URI=/BOE/portal/26033123456/FioriBI/logon.jsp
    ....
    javax.servlet.ServletException: java.lang.UnsatisfiedLinkError: Can't load sapcrypto
     at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:865)
     at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:794)
     at org.apache.jsp.logon_jsp._jspService(logon_jsp.java:150)
  • Cannot login to Admin tools  / Querybuilder  which fails with the error -
    Error 403: SRVE0190E: File not found: /querybuilder/ie.jsp

     


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Environment

BI 2025 Patch 900 with Tomcat(windows)
Windows 2022 OS
IBM Websphere Liberty server 25 (on linux)

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

websphere liberty sapjce bi 2025 25 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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