SAP Knowledge Base Article - Preview

3736587 - Error "Unable to retrieve data from the data source" when opening transported story using Datasphere live connection in SAP Analytics Cloud (SAC)

Symptom

Error "Unable to retrieve data from the data source" when opening transported story based on Datasphere live connection in SAP Analytics Cloud (SAC)  


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Environment

  • SAP Analytics Cloud 2026.2.10 
  • Live Datasphere connection

Product

SAP Analytics Cloud 1.0

Keywords

unable to retrieve data from the data source, datasphere live connection, transported story fails, production import success but no data, tenant linking inconsistency, multiple connection contexts, space name mismatch, corrupted models, SAC transport, cloud transport management, development to production, SAC story data error , KBA , LOD-ANA-ACN , SAC Content Network , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

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