Symptom
The customer would like to know how the tax classification being determined in service contracts.
Environment
SAP S/4HANA Cloud Public Edition
Cause
- Step 1: If payer has VAT registration number maintained in the business partner master data and payer <> sold-to party, the system takes the customer tax classification from the payer.
- Step 2: If step 1 does not apply and the ship-to party has VAT registration number, the system takes customer tax classification from the ship-to party.
- Step 3: If step 2 does not apply and the system takes customer tax classification from the sold-to party.
Resolution
- It is the current standard behavior that tax in the service contract is for reference only. Note that the actual tax determination happens in billing which is based on the payer.
- If alignment is required (for example, to avoid tax in the corresponding billing document request/invoice), maintain the payer’s master data (VAT registration and customer tax classification) so that the intended non-taxable scenario is reflected in billing tax determination according to the tax rules.
See Also
Keywords
service contract, bdr, billing document request, tax classification, payer, ship-to, sold-to, export tax, vat registration, pricing procedure, tax discrepancy, customer tax classification, reference tax, alignment, override , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , SD-BF-TX-2CL , Taxes (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public