SAP Knowledge Base Article - Preview

3736656 - Cannot cancel an A/P credit memo based on invoice with a negative balance due if the full down payment has been drawn from the base invoice

Symptom

When a partial A/P credit memo is created based an A/P invoice with a full down payment, it results in a negative balance due. Attempting to cancel this credit memo generates an error: Cancellation is not possible; credit memo partially or fully credits down payment drawn to invoice

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP Business One

Product

SAP Business One all versions ; SAP Business One, version for SAP HANA all versions

Keywords

ap credit memo, negative balance due, down payment drawn, cannot cancel credit memo, cancellation is not possible, partially or fully credits down payment, partial credit memo, down payment invoice, outgoing payment, document flow, accounts payable, credit memo cancellation, negative balance, ap invoice, copy to credit memo, sap business one, cancellation, reversal, incorrect applied, negative balances, incorrect balances , KBA , SBO-BP-IR , Internal Reconciliations , SBO-SD-CRE , A/R Credit Memo , SBO-PUR-CRE , A/P Credit Memo , SBO-SD-DPI , A/R Down Payment Invoice , SBO-PUR-DPI , A/P Down Payment Invoice , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.