SAP Knowledge Base Article - Public

3736670 - Error When Requesting Full Day Absence: "Please enter an amount that is a multiple of XX minutes"

Symptom

Error when requesting full day absence "Please enter an amount that is a multiple of XX minutes"

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Work Schedule has planned hours as say 7:20 which is 7.3333 hours (Decimal would be 0.666, 0.333 etc.)
  2. Time type configuration is:
    • Permitted Fractions For Unit Hour: Requesting in hours and minutes &
    • Allow Requests In Increments Of [Minutes]: 15 (say)
  3. Request a full day absence for the employee using the above time type, the error message says "Please enter an amount that is a multiple of 15 minutes" 
  4. Expected behavior is that the absence should be successful (since Allow Requests In Increments Of [Minutes] is not applicable for full day absence)

Cause

This is a known defect.

Resolution

  • Product engineering is working on the fix.
  • The fix is planned via patch 2H2025p27 (PTCH-49504) which is tentatively planned on 23rd April in Production environments.
  • This KBA will be updated once the fix date is confirmed.

Keywords

KI2H2025, Time off, full day, leave, absence, Please enter an amount that is a multiple of, minutes, TIM-57374, PTCH-49456, PTCH-49504 , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Known Error

Product

SAP SuccessFactors Employee Central 2511