Symptom
Error when requesting full day absence "Please enter an amount that is a multiple of XX minutes"
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Work Schedule has planned hours as say 7:20 which is 7.3333 hours (Decimal would be 0.666, 0.333 etc.)
- Time type configuration is:
- Permitted Fractions For Unit Hour: Requesting in hours and minutes &
- Allow Requests In Increments Of [Minutes]: 15 (say)
- Request a full day absence for the employee using the above time type, the error message says "Please enter an amount that is a multiple of 15 minutes"
- Expected behavior is that the absence should be successful (since Allow Requests In Increments Of [Minutes] is not applicable for full day absence)
Cause
This is a known defect.
Resolution
- Product engineering is working on the fix.
- The fix is planned via patch 2H2025p27 (PTCH-49504) which is tentatively planned on 23rd April in Production environments.
- This KBA will be updated once the fix date is confirmed.
Keywords
KI2H2025, Time off, full day, leave, absence, Please enter an amount that is a multiple of, minutes, TIM-57374, PTCH-49456, PTCH-49504 , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Known Error
Product
SAP SuccessFactors Employee Central 2511
SAP Knowledge Base Article - Public