SAP Knowledge Base Article - Preview

3736777 - MemoActivityTextCollection contains encoded HTML tags

Symptom

  • The OData API returns the FormattedText field of the ActivityText entity with double-encoded HTML tags (HTML entities).
  • A consuming third-party system cannot interpret the text correctly, resulting in unreadable content.
  • The behavior is reproducible across tenants.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

odata, activitytext, formattedtext, html entities, decode html, text encoding, memoactivitytext , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

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