SAP Knowledge Base Article - Preview

3736854 - Error: " 5001-The value of 'trackId' is not provided in the Response body of 'PutOrderForTracking' "

Symptom

Error: The value of 'trackId' is not provided in the Response body of 'PutOrderForTracking'. Contact your visibility provider or carrier.


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Environment

Source: portal
Type: Test System
System ID/Name: CLOUD / BN4L-FC-SHIPPER-GTT-DEV
Product version: SAP Business Network Global Track and Trace 1611
System managed by: SAP Cloud Tenant
Install base item: BN4L-FC-SHIPPER-GTT-DEV
Sold product: PRODUCT CONFIG INTELLIGENCE

Product

SAP Business Network Global Track and Trace 1611

Keywords

gtt, global track and trace, putorderfortracking, trackid, error 5001, 5001, response body, http response, order tracking, escalation, visibility provider, carrier, tracking request, track id missing, api response , KBA , SBN-LBN-GTT , Global Track and Trace , Problem

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