SAP Knowledge Base Article - Public

3736922 - The "Start Course" button does not appear when launching items from CDP

Symptom

The "Start Course" button does not appear when employees add learning activities from the development plan

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Enable integration between LMS Learning and the development plan. >
2. User clicks the "Add courses" button, which redirects them to the learning page. >
3. User attempts to start or continue courses already assigned from the development plan. >
4. The "Start Course" button does not appear, preventing employees from proceeding with the courses.

Cause

The Item is not of type Instructor-Led with Online content or Instructor-Led.

Resolution

When launching a course from CDP that is not of type Instructor-Led with Online Content or Instructor-Led, only the “Add to Learning Plan” and “View Classes” actions are displayed.

Keywords

item, online, cdp, launch, course, learning, user, integration, start, blended, instructor-led,  , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors HCM Core 2505