SAP Knowledge Base Article - Public

3736942 - Is it possible to Integrate SAP SuccessFactors with Microsoft 365 on‑premise environment?

Symptom

  • Integration between Microsoft Teams/Outlook and SuccessFactors does not function as expected after the set up has been completed.
  • Compatibility with the integration between SuccessFactors and Microsoft 365 on‑premise is unclear.

Environment

SAP SuccessFactors HCM Suite

Cause

The integration is designed specifically for cloud-based Microsoft 365 environments and does not support on‑premises Exchange deployments.

Resolution

Upon following Help Portal - Integrating SAP SuccessFactors with Microsoft 365 and Enabling the SAP SuccessFactors App for Microsoft Teams, users can use services powered by both sides (SuccessFactors and Microsoft 365) wherever integration is applied.

By enabling the integration, a service connection is stablished between SAP SuccessFactors and Microsoft 365.

As long as Customer's Teams environment is hosted on a public cloud and running a Microsoft-supported version, the SAP SuccessFactors app should work as expected.

See Also

Keywords

MS Teams integration, Outlook integration, Exchange on-premises, Microsoft 365, cloud only, integration not establishing, Teams public cloud, Exchange Online, unsupported on-prem, authentication requirements, MFA, Conditional Access, service account, mailbox requirement, Teams app integration , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , How To

Product

SAP SuccessFactors HCM Suite all versions