SAP Knowledge Base Article - Preview

3736965 - Dunning Block Not Triggered for Dispute Cases in Collections and Dispute Automation - SAP S/4HANA Cloud Public Edition

Symptom

  • In SAP S/4HANA Cloud System, Dispute Management have been configured to automatically set dunning blocks on dispute items.
  • When a dispute case is created, the "dunning block" field remains empty in the journal entries.
  • BRF+ and Event Handling logs show that progress is triggered, but no update occurs on the line item.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

/findc, acdocdblck, 00003, dunning block, receivable item, brf+, dispute case, business blocks, message monitoring, aif, dunning procedure, customer master data, s/4hana cloud, collections and dispute, fi item update , KBA , FIN-FIO-CCD-COL-2CL , Fiori-UI for Collections and Dispute Management (Public Cld) , Problem

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