SAP Knowledge Base Article - Preview

3737075 - SAP CC - Core Tool does not start with Fonconfig head is null

Symptom

Using SUSE Linux, SAP Convergent Charging Core Tool throws the following error at startup:

at java.desktop/java.swing.JFileChooser.(JFileChooser.java:370)
    at com.highdeal.ui.FileChooser.(FileChooser.java:34)
    at com.highdeal.ui.FileChooser.(FileChooser.java:18)
    at com.highdeal.ui.FileChooser.getInstance(FileChooser.java:41)
    at com.highdeal.ui.launcher.JDILauncher.showJDI(JDILauncher.java:371)
    at com.highdeal.ui.launcher.JDILauncher.showJDI(JDILauncher.java:351)
    Caused by: java.lang.reflect.InvocationTargetException
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInsta
    nce0(Native Method)
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInsta
    nce(NativeConstructorAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newI
    nstance(DelegatingConstructorAccessorImpl.java:45)
        ... 40 more
    Caused by: java.lang.RuntimeException: Fontconfig head is null, check your fonts
    or fonts configuration
        at java.desktop/sun.awt.FontConfiguration.getVersion(FontConfiguration.j
    ava:1271)
        at java.desktop/sun.awt.FontConfiguration.readFontConfigFile(FontConfigu
    ration.java:224)
        at java.desktop/sun.awt.FontConfiguration.init(FontConfiguration.java:10
    7)
        at java.desktop/sun.awt.X11FontManager.createFontConfiguration(X11FontMa
    nager.java:...)
        at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:358)
        at java.desktop/sun.font.SunFontManager.(SunFontManager.java:358)
        at java.desktop/sun.awt.FcFontManager.(FcFontManager.java:35)
        at java.desktop/sun.awt.X11FontManager.(X11FontManager.java:56)
        ... 40 more


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Environment

SAP Convergent Charging (SAP CC) - All versions

Product

SAP Convergent Charging all versions

Keywords

fontconfig, dejavu
, KBA , IS-CC , Convergent Charging , Known Error

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