Symptom
Confirmation is requested whether communication scenario SAP_COM_0642 can be used for external integrations outside of SAP Subscription Billing.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
Cause
The existing integration and communication setup between SAP S/4HANA Cloud Public Edition (solution orders) and SAP Subscription Billing system is not designed to support external subscription billing applications.
Resolution
Communication scenario SAP_COM_0642 is intended exclusively for integration with SAP Subscription Billing and is not supported for non-SAP external subscription billing applications. It is recommended to use SAP Subscription Billing.
To support the integration with an external subscription billing application, raise a feature request through the Customer Influence Portal.
See Also
- Help Portal: Integration of Solution Order Management with SAP Subscription Billing > Prerequisites
- Setup Guides: Setting Up Subscription Management with Sales Billing (57Z)
- KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
SAP_COM_0642, external integration, subscription billing, solution order, communication scenario, integration supportability, non-sap subscription billing, s/4hana cloud public edition, solution order management, api integration, integration restrictions, supported scenarios, cloud public edition , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , CEC-SAL-SB , Subscription Management and Billing , How To
SAP Knowledge Base Article - Public