3737119 - Russia OMS Report Info Error – HTTP 400 “Report Identifier Not Found”

Symptom

While retrieving Russia OMS report information using the /v3/report/info API, the system fails with an HTTP 400 error indicating that the report identifier cannot be found.
This error typically occurs when attempting to query reports older than the allowed API retention period.

Environment

SAP Traceability Hub

Reproducing the Issue

Attempt to exceute the api - /api/v3/report/info

Cause

The error occurs because the - /v3/report/info method is used with documents that were processed no more than 7 days ago.

Resolution

The /v3/report/info API only supports documents processed within the last 7 days.

For Reports Within 7 Days use - GET /api/v3/report/info.
For Reports Older Than 7 Days use - GET /api/v3/receipts/receipt. This endpoint supports retrieval of historical processing results beyond the 7‑day window.

Keywords

KBA , IS-LS-TH-NET-RR , SAP Traceability Hub Message Exchange Issues Reg Reporting , IS-LS-TH , SAP Traceability Hub , IS-LS-ICH , SAP Traceability Hub , Problem

Product

SAP Traceability Hub all versions